F.A.Q.

Q: What are the Splash Bay Water Park Hours of Operation?
A: Water Park Hours are as follows:

Note: Hours may change with seasons or holidays and can be subject to maintenance periods. Check with the hotel to confirm operating hours.

Check for Special Holiday
Weekend Hours

August 23, 2009-January 10, 2010
Monday – Thursday Closed
Friday – 4:00pm- 9:00pm
Saturday – 11:00am- 9:00pm
Sunday – 11:00am- 3:00pm

Q: Are towels available in the Water Park?
A: We encourage our guests to bring their own Beach Towels but extra Pool Towels
are also available from the Water Park Desk on a first come basis, while supplies last.

Q: Are Day Passes available to the Splash Bay Water Park without staying at the hotel?
A: Yes, Day Passes are sold based upon availability, determined by the number of people in the Water Park.

Q: Is admission to Splash Bay Water Park included in my room rate?
A: Access to the Water Park is included only with Water Park Package Rates.

Q: How many wristbands come with my Water Park Packages?
A: Water Park Package purchasers receive 4 access wristbands and may purchase up to 2 additional wristbands at check-in.

Q: Can I purchase additional wristbands and what is the cost per wristband?
A: Cost of additional wristbands varies by season. Call hotel for current prices.

Q: What are the main features of Splash Bay Water Park?
A: The main features of (insert name of waterpark) include:

Yellow Pipeline Inner Tube Slide
Blue Tunnel twister
Red Hydro Spin
Fort Meigs Deck Top Slides
Lily Pad Crossing
Walleye River Run
Whirlpool Tub

Q: Do the water slides and any special rides have posted height restrictions?
A: Yes. Each attraction has rules, regulations and height requirements posted.

Q: Are there appropriate activities for children of all ages?
A: Children under the age of 12 must be accompanied by a Parent or Guardian while in the Water Park. Younger children will enjoy the Kiddies Pool and the Lazy River. Older children will enjoy the Slides.

Q: Are lifeguards present at Splash Bay Water Park)?
A: Yes, Lifeguards are present during all Water Park operating hours.

Q: How large is the Splash Bay Water Park facility?
A: The Water Park is approximately 35,000 square feet in size.

Q: Are there food and beverage concessions in Splash Bay Water Park?
A: Yes, Food and Beverage Concessions are available at the Snack Bar.

Q: Can I bring my own food or beverages into Splash Bay Water Park?
A: No. Outside food or beverages are not permitted in the Water Park. All food must be purchased and consumed in the Snack Bar area.

Q: Are group rates available for the Water Park?
A: Contact or Water Park Manager regarding Group Rates.

Q: Are children in standard diapers permitted in Splash Bay?
A: Children who are not potty trained are required to wear a “swim diaper” when going into the water. Children in “standard diapers” are not permitted in the water.

Q: What is the cancellation policy?
A: If it is necessary to cancel, please call 24 hours in advance of your arrival.

Q: Are changing areas and locker facilities available?
A: Yes

Q: Is Splash Bay easily accessible from the hotel?
A: Yes, Splash Bay is connected to the hotel.

Q: What are the Hotel check-in and check-out times?
A: Check-in time is after 4:00pm and Check-out time is 11:00am on your day of departure.

Q: Will I have access to Splash Bay on the day of check-in, but prior to my check-in time?
A: Yes, hotel guests may access the Water Park as early as 2pm on Check-in day.

Q: Will I have access to Splash Bay Water Park on the day of check-out, after my check-out time?
A: Yes, while Hotel Guests need to check out by 11:00am, they have access to the Water Park until its closure on Check-out day. We recommend bringing an additional small bag to accommodate Check-out day changes of clothing in the Water Park.

Q: Are non-water related activities available in the Waterpark?
A: Yes, there is an arcade next to the Snack Bar and the Hotel has Fitness Center for hotel guest use.

Q: What business services does the hotel offer?
A: Our Holiday Inn provides an on site Business Center. Services include Computer use, Free High Speed Internet Access, Fax Machine, and Printer.

Q: Is access to Splash Bay included when I use Priority Club Rewards points for my stay?
A: No, Reward Stays are for a Guest Room only but Water Park Day Passes can be purchased at Check-in.

Q: Are Group Room Rates available?
A: Yes, based upon availability. Contact the Hotel Sales Department for Group Rate information.